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Comments & Reviews

We recently reached 120 Five-Star reviews across the internet!  We have been blessed with so many wonderful customers who love us!  It has been our pleasure to help each and every client of ours find a solution to their clean home needs.  The reviews listed on this page are a few of our favorites from years ago.  We would like to thank you all for your continued support!  -The Richard's Vacuum Center Family

  • "I bought my first Central Vacuum in 2001 before my house was even built in 2002. I used to joke I built my house just for my central vac system. Thirteen years later I had the first service call for the original system. Rick was great and we discussed options, and I gladly purchased a replacement system. Thirteen years with no service calls allowed me to breathe easy that the new system would be a breeze to maintain, though I hope Rick isn't retired when I need a new system in 15 years!"

  • "Rick was a real professional. Went above and beyond to ensure the work was done right. He knew the products very well. Highly recommend." -John H.

  • "One of the most colorful and immaculate stores ever! Staff was superb. Variety of brands available. We bought a quality vacuum cleaner at a reasonable price." -Gary B.

  • "Fantastic!!! This is a wonderful local business with expansive knowledge of products and exceptional service. We built a new house and Rick discussed all options with us and ultimately provided us the perfect central vacuum system for our needs. Attention to detail and personal in-home service makes Richard's Vacuum ideal. Almost a year after installation, Rick’s continues to be fantastic with any questions and/ or service needed!!!" -Chrissy P.

  • "Absolutely the highest shopping experience I can remember! The staff made sure to ask us questions so as to find the suitable machine for our home. Once the choices were clear, they went through amazing detail to show the features, ideas and demonstrations. My wife and I were struck by the service. Further, Rick himself called us 2 days after to make sure we were getting the results his staff promised us, asked if we had any questions. The way Rick runs his business should be emulated by every business owner. Class, truth and the highest devotion to customer satisfaction." -Jamie W.

  • "Very dedicated service that goes above and beyond for the customer, esp. in-home service. Rick pushed our repairs to finish three days early, and then sent us a thank you card and coupons. Will always be my first call for vac repairs." -Rodney L.

  • "Found the personnel VERY knowledgeable and extremely helpful. Really go out of their way to help find the right machine for your personal needs, by phone as well as in store. Would definitely recommend this store to everyone looking for quality vacuum and courteous, professional staff." -Cindy C.

  • "The service at Richard's Vacuum has been wonderful. They were courteous, professional, and flexible with our work schedules. I have had them out to both my home and my parents home to fix our central vacuum systems. My central vacuum system has never worked so well! I love that they have accessories for sale but don't pressure you to buy anything! I would recommend them to all my friends and colleagues in the area." Holly W.

  • "This is a great local business! They provide reliable service and sell a fantastic product!"

  • "I recently purchased a Royal upright vacuum cleaner from, Richard's, which has turned out to be an excellent cleaner. I was impressed with the quality of service and attention received from the saleslady. She was very knowledgeable and demonstrated every aspect of the appliance so I would understand exactly how to use it. I would highly recommend Richard's Vacuum Center." -Yvonne P.

  • "When I called describing my central vac. Inop situation Rick did some trouble shooting over the phone then went out of his way to accommodate my busy schedule for an appointment. Called on his way over and found the problem without much time. Due to our system being 30 years old and the bearings about to go he allowed us to apply the service call cost toward the installation of a new system which is twice as powerful as our old worn out one. Thank you for your amazing professionalism as I love supporting local businesses and you made that easy to do! Can't live without my central vac. system!" -Kim L.

  • "I L O V E this place & the people!! Have been coming here for years and the Simplicity vacuums are AMAZING!!!!!" -Magda H.

  • "We recently moved here and after 37 years our Electrolux vacuum died. One of the things that we like is customer service that is a true customer service: presentation of the salesperson, some info of the store that we are in and a full presentation of the various products. This happened here at Richard's. Penny was so pleasant, cheerful and knowledgeable of the products that she made us get what we needed.  Thank you Richard's and Thank You Penny" -Ernie R.

  • "I called Rick for a small job that we eventually deemed unnecessary, but in reviewing the project we were treated with honesty, truthfulness and fairness. Rick even did a small repair gratis while he was here. We will definitely use Richards in the future and recommend them without hesitation to anyone in need. Nice people... Terrific service." -Michael S.

  • "I love this place and can't wait to go shopping again. Excellent customer service." -Jill T.

  • "After many experiences at Richard's Vacuum over the past 3 years or so, I can honestly say these guys are the best. I would highly recommend. We've purchased a standard vacuum, central vac, and now a steam clean and each one works great. The help received from their excellent staff is unbeatable. Rick has been to our house 2 to set up our central vac. Both times he was on time, friendly, knowledgeable, and willing to help make our purchases affordable. Penny, at the store, is just as knowledgeable and helpful too. They have a customer for life." -Aaron B.

  • "Richard did a house call to do a quick repair on a couple central vac outlets. He was extremely professional and friendly. He ended up checking all the outlets and cleaned the system thoroughly. Would highly recommend!"